At Zentrix IT Solutions, we’re dedicated to empowering our customers to thrive by efficiently managing IT infrastructure and services.
Join our team of IT professionals in delivering seamless, reliable, and innovative solutions that drive business success.
Level 1 IT Support Engineer Intern
Level 1 IT Support Engineer Intern – Requirements
At Zentrix IT Solutions, we are looking for a motivated and enthusiastic Level 1 IT Support Engineer Intern to join our growing team. This is an excellent opportunity for individuals looking to start their career in IT and gain hands-on experience in a fast-paced support environment.
Key Responsibilities
- Provide first-line technical support to end users via phone, email, or remote tools
- Troubleshoot basic hardware, software, and network issues
- Assist with installation, configuration, and maintenance of IT systems and devices
- Support Microsoft 365, email, and user account management
- Log and manage support tickets, ensuring timely resolution or escalation
- Assist in maintaining IT documentation and system records
- Deliver excellent customer service and user support
Requirements
- Currently pursuing or recently completed a degree/diploma in IT, Computer Science, or related field
- Basic knowledge of Windows OS, Microsoft 365, and networking fundamentals
- Familiarity with troubleshooting laptops, desktops, and printers
- Strong problem-solving and analytical skills
- Good communication skills with a customer-focused approach
- Ability to work independently and as part of a team
- Eagerness to learn and grow within the IT industry
Preferred Skills (Optional)
What You’ll Gain
Sales IT Executive Intern
Sales IT Executive Intern – Job Requirements (Ireland)
Zentrix IT Solutions is seeking a motivated and enthusiastic Sales IT Executive Intern to join our growing team. This is an excellent opportunity for someone looking to start a career in IT sales, gain hands-on experience, and develop real-world business skills in a fast-paced environment.
Key Responsibilities
- Identify and research potential clients and business opportunities
- Support lead generation activities including cold calling, emailing, and social outreach
- Assist in preparing proposals, presentations, and sales materials
- Build and maintain strong relationships with new and existing clients
- Understand customer requirements and recommend suitable IT solutions
- Work closely with the technical and marketing teams to align sales strategies
- Maintain accurate records of leads, opportunities, and client interactions in CRM systems
- Participate in meetings, product demos, and client presentations
- Stay updated on IT trends, cloud services, and cybersecurity solutions
Requirements & Skills
- Currently pursuing or recently completed a degree in Business, Marketing, IT, or related field
- Strong interest in sales, technology, and business development
- Excellent communication and interpersonal skills
- Basic understanding of IT services such as cloud computing, networking, or cybersecurity is a plus
- Ability to work independently and as part of a team
- Strong organisational and time management skills
- Willingness to learn and adapt in a dynamic environment